DIRECTV HR21 High Definition DIRECTV PLUS+ MPEG-4 DVR (HR21) HD DVR
DIRECTV HR21 High Definition DIRECTV PLUS+ MPEG-4 DVR (HR21) HD DVR
The DIRECTV HD DVR delivers you the ultimate in 100% digital-quality DIRECTV® programming. Add the DIRECTV® HD package and DVR service and you get the best choice and widest selection of high-definition programming and the convenience of digital video recording in one unit. Images are sharper. Colors are brighter. Sound is crisper. And now they can be recorded. The easy-to-use search function enables you to locate exactly what you want to watch or record. Take a look at all the features and benefits and get ready to enjoy maximum entertainment.
DIRECTV HR21 HD DVR Satellite Receiver In Black - HR21700/ Standard-Definition And High Definition Enabled/ Record Up To 200 Hrs Of SD Or 50 Hours Of HD (MPEG-4) Programming/ 2 Satellite Tuners/ Advanced Program Guide/ 480i, 480p, 720p, 1080i Picture Output And Multiple Screen Formats Supported
Customer Rating: 2.0 / 5
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Review
It’s been officially one year since receiving one of the first HR21 units. After about 6 months it started locking up, getting stuck on FFs or rewinds, and just acting wacky. I called DTV and complained about it and they said they were working on it and a fix was in the works. I called 2 months later - same thing. Then again, 2 months later - same thing. Finally I said this was a piece of crap and I wanted a new HR21 unit sent to me. I had it the very next day.
The new unit is 10 times worse than the previous one! It hard locks up every day at least once, and I am at the point were I just reboot it daily now and keep my fingers crossed. The good news is that (although they pushed and tried) I was able to continue on my contract from where I left off so I still only have one year left.
Good News: I really like DTV and have found there customer service to be excellent in most cases (boy have I heard stories). The picture quality is excellent, and I think the company is excellent. Plus - External Hard drives are simple now to connect to these units.
Awesome News: I just read that DTV was teaming back up with TIVO and should have units available by the end of 2009!
Bad News: The present HR21’s are very very bad imitations of TIVOs and do not work at their capacity. This is disappointing because it is all WE DTV costumers have to use - we have no choice. The units have great potential if they can work out the software issues, but for now they are crap, but were stuck with them for now.
By Wayne W. Harmor
Summary - Disappointment in so many ways
[Updated 2008-11-19 18:03:30]